It is our goal to offer the finest products. We understand that at times you may change your mind when purchasing a product. HomeAbout is delighted to offer you a credit on your purchases you wish to return (does not include postage costs):
1. the item is returned to us within 7 working days from receipt of it;
2. the item is in its original conditional & packaging; and resaleble.
3. the item arrives to us undamaged.
We offer a replacement or a money back or discount guarantee on all products that is damaged in transit, Please let us know immediately by phone or email and share with us the following information:
Digital snapshots of the damaged product and also the packaging/ boxes so that we can understand how the damage happened and prevent future items from incurring similar damages. All images are mandatory for processing a damage claim.
All of my products carry a 12 month “Return to Base Warranty”. However the warranty doesn’t cover normal wear and tear, and any damage caused by misuse.
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